Elevated Heart Rates: EHR and IT Security

Many healthcare organizations are driving to implement electronic health records (EHRs) during 2011 in an effort to capture early-adoption incentive payments. Patients have a stake in this transition because as more information becomes digitized, new processes, technologies and policies will be required to protect their information. EHRs are not inherently less secure, but they do have different security requirements.

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Study Purpose
CDW Healthcare surveyed 1,000 Americans to gain insight into patient perceptions of IT security in healthcare and patient requirements for the protection of their personal information and understand:
Key Findings
Patients Trust Their Physician and The Doctor's Office


Patients Trust Their Physician and The Doctor's Office
Elevated Heart Rates – Severe Symptoms

A 2010 CDW Healthcare national survey of 200 physician practices found that many practices are not prepared to handle electronic patient data securely. The survey revealed critical gaps in the IT security profile of the average physician practice:

Elevated Heart Rates – Severe Symptoms

Patients Hold Doctors Responsible for Data Protection


Recommendations for a Healthy IT Security Lifestyle:

Supporting Image
With the new era of EHRs comes a broad new set of requirements for physician practices, hospitals and health networks. These organizations must be prepared to protect vast new stores of information against theft, loss and misuse. To prepare, healthcare organizations should:
  • Execute an IT Security Assessment: Many healthcare organizations do not know the current state of their IT security infrastructure. Fewer still know what constitutes an adequate profile. Healthcare organizations need to work with a trusted partner to secure a baseline understanding of what their security profile looks like today
  • Start with the Basics: Notably, 30% of physician practices state that they do not use antivirus software and 34% do not use network firewalls. At the absolute minimum, healthcare organizations need to immediately implement steps to meet reasonable security standards
  • Protect Your Investment: As healthcare organizations consider the transition to EHRs, they have the perfect opportunity to implement IT security practices tailored to their solution. This not only protects a sizable investment in technology, but also ensures that as patient data goes digital, security protections are already in place
  • Start Now; Reassess Often: IT security is not a one-time fix. Though the EHR transition is a perfect time to initiate tighter IT security controls, all healthcare organizations need to consider their IT security profiles and should consider conducting an assessment at least once a year


Methodology
Between January 24 and January 31, 2011, CDW Healthcare surveyed 1,000 adults in the United States about the security and privacy of their personal information.

All respondents have been to both a doctors’ office and a hospital/outpatient facility during the previous 18 months.

Age and gender distribution of the sample population matches that of the overall U.S. population.
Media Inquiries
Kelly Caraher
CDW Healthcare
847-968-0729
kellyc@cdw.com