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In an effort to respond with timely information to a pressing legislative requirement, CDW Government, Inc. (CDW-G) has tracked the adoption of telework within the Federal government since 2005 and telework in the private sector for the past two years. The only concurrent report on both employees and IT professionals concerning the subject of telework, the annual Telework Report has provided a benchmark for the state of teleworking in the Federal government, representing CDW-G’s ongoing efforts to identify the barriers to broader telework adoption.
The 2008 CDW-G Telework Report surveyed more than 1,800 Federal government and private-sector employees and IT professionals nationwide. Exploring the correlation between telework adoption and such issues as IT security and business continuity, the Telework Report is the first side-by-side comparison of adoption and IT support in both the private sector and Federal government.
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Telework is the ability to work remotely from locations outside of a traditional office environment or routine workstation, such as a home office or telework center. Teleworking generally requires a mobile computing device, such as a laptop with secure network connections that enables authorized users to access vital information systems.
The Federal telework legislation, Public Law (PL) 106-346, was a personnel and policy requirement that had gone virtually unnoticed by Federal government agencies since its inception in October 2000. The law required that all eligible Federal employees should be allowed to telework. The Telework Enhancement Act of 2007 (S.1000) states that each agency has 180 days to establish a policy in which eligible employees are authorized to telework. The agency must determine who is eligible and who is not and then notify all employees of their eligibility.
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With the broad adoption of telework in the Federal space, government agencies across the country could ensure the continuity of government and business operations in the event of a major catastrophe, or even for the duration of a minor disruptive event, such as a snowstorm, tornado or wildfire.
Further, while the ever-heightening concerns with traffic congestion, air pollution and gasoline prices increase the attraction of telework, the ability to telework can have a dramatic effect on the workplace, improving employee recruitment, satisfaction and retention through a better work-life balance.
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